(a)  Fines and penalties levied pursuant to this chapter or other provisions of the general laws shall be consistent, reasonable, and justified.

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(b)  The commissioner shall take into consideration actions taken by insurers that maintain membership in best-practice organizations that exist to promote high ethical standards of conduct in the marketplace, and insurers that self-assess, self-report, and remediate problems detected to mitigate fines levied pursuant to this chapter.