(a)  For the sole purpose of verifying that a TNC is in compliance with the requirements of this chapter and no more often than annually, the division shall have the right to visually inspect a sample of records that the TNC is required to maintain. The sample shall be chosen randomly by the division in a manner agreeable to both parties. The audit shall take place at a mutually agreed upon location in Rhode Island. Any record furnished to the division may exclude information that would tend to identify specific drivers or riders.

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(b)  In addition to the provisions of subsection (a), in response to a specific complaint against any TNC driver, or upon reasonable suspicion that a violation of this chapter has occurred, the division is authorized to inspect records held by the TNC that are necessary to investigate and resolve the complaint. Any record furnished to the division may exclude information that would tend to identify specific drivers or riders, unless the identity of a driver or rider is relevant to the complaint.

(c)  Any records inspected by the division under this chapter shall be held confidential by the division and are not subject to disclosure to a third party by the division without prior written consent of the TNC, and are exempt from disclosure under the Rhode Island Access to Public Records Act, chapter 2 of Title 38. Nothing in this section shall be construed as limiting the applicability of any other exemptions under the Rhode Island Access to Public Records Act, chapter 2 of Title 38.