An employee of a licensee may work in a remote location other than the business location identified pursuant to § 54-4-40 or 54-4-47, if the licensee:

(1) Ensures in-person interactions with consumers are not conducted at the remote location and the remote location is not represented to consumers as a business location;

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(2) Maintains secure virtual private networks and other appropriate safeguards for licensee and consumer data, information, and records;

(3) Employs appropriate risk-based monitoring and oversight processes of work performed from a remote location and maintains records of the processes;

(4) Ensures consumer information and records are not maintained at the remote location;

(5) Ensures consumer and licensee information and records remain accessible and available for regulatory oversight and examination; and

(6) Provides appropriate employee training to keep all conversations about and with consumers conducted from the remote location confidential, as if conducted from the business location, and to ensure remote employees work in an environment that maintains confidentiality.

Source: SL 2022, ch 179, § 1.