(a) The board shall adopt a policy describing the board’s role in setting a strategic direction for the department. The policy must address the board’s role in developing new initiatives for and service offerings by the department, including requiring the board to evaluate and approve new initiatives for, or categories of, services offered by the department under the department’s various programs.
(b) The board shall regularly evaluate the extent to which the department fulfills the department’s information resources technology mission by providing cost-effective services and meeting customer needs.

(c) The board shall regularly evaluate department operations, including an evaluation of analytical data and information regarding trends in department revenue and expenses, as well as performance information.