(a) A volunteer program must include:
(1) an effective training program for paid staff and prospective volunteers;
(2) the use of paid staff to plan and implement the volunteer program;
(3) an evaluation mechanism to assess:
(A) the performance of the volunteers;
(B) the cooperation of paid staff with the volunteers; and
(C) the volunteer program; and
(4) follow-up studies to ensure the effectiveness of the volunteer program.
(b) A volunteer program may:
(1) establish a program to reimburse volunteers for actual and necessary expenses incurred in the performance of volunteer services;
(2) establish an insurance program to protect volunteers in the performance of volunteer services;
(3) cooperate with private organizations that provide services similar to those provided by the governmental entity; and
(4) purchase engraved certificates, plaques, pins, or awards of a similar nature, with a value that does not exceed $75 for each volunteer, to recognize special achievement and outstanding services of volunteers.

(c) This section applies to a volunteer program of a governmental entity, regardless of whether the governmental entity provides human services.