(a) The commission by rule shall establish procedures for the informal resolution of complaints filed with the department related to a violation of a law or rule governing a program or person subject to this subchapter, including procedures governing:
(1) informal disposition of a contested case under § 2001.056; and
(2) an informal proceeding held in compliance with § 2001.054.
(b) Any settlement agreement arising from the procedures described by Subsection (a) must be approved by the director or the director’s designee.

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Terms Used In Texas Government Code 411.506

  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005
  • Rule: includes regulation. See Texas Government Code 311.005
  • Settlement: Parties to a lawsuit resolve their difference without having a trial. Settlements often involve the payment of compensation by one party in satisfaction of the other party's claims.