(a) The commission shall develop and implement a method for tracking and categorizing the sources and types of complaints filed with the commission and of violations of this chapter or a rule adopted under this chapter.
(b) The commission shall analyze the complaint and violation data maintained under Subsection (a) to identify trends and areas that may require additional regulation or enforcement.

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Terms Used In Texas Government Code 419.0366

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Rule: includes regulation. See Texas Government Code 311.005