(a) The commission shall develop plain-language materials as described by this section. The commission shall distribute the materials to the public and appropriate state agencies.
(b) The materials must include:
(1) a description of:
(A) the commission’s responsibilities;
(B) the types of conduct that constitute a violation of a law within the jurisdiction of the commission;
(C) the types of sanctions the commission may impose;
(D) the commission’s policies and procedures relating to complaint investigation and resolution; and
(E) the duties of a person filing a complaint with the commission; and
(2) a diagram showing the basic steps in the commission’s procedures relating to complaint investigation and resolution.

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Terms Used In Texas Government Code 571.135

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Jurisdiction: (1) The legal authority of a court to hear and decide a case. Concurrent jurisdiction exists when two courts have simultaneous responsibility for the same case. (2) The geographic area over which the court has authority to decide cases.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005

(c) The commission shall provide the materials described by this section to each complainant and respondent.
(d) The commission shall adopt a policy to effectively distribute materials as required by this section.