(a) An emergency medical services call taker who holds a certificate under § 773.144 is not liable for damages that arise from the provision of medical information according to the protocol adopted under § 773.145 if the information is provided in good faith. This subsection does not apply to an act or omission of the call taker that constitutes gross negligence, recklessness, or intentional misconduct. This subsection does not affect any liability imposed on a public agency for the conduct of the emergency medical services call taker under § 101.062, Civil Practice and Remedies Code.
(b) § 101.062, Civil Practice and Remedies Code, governs the liability of a public agency the employees or volunteers of which provide medical information under this subchapter.