An insurer is responsible for compliance with this chapter. If a violation occurs because of the action or inaction of the insurer or the insurer’s agent, the commissioner may:
(1) order:
(A) the insurer to take reasonable appropriate corrective action for any consumer harmed by a failure to comply with this chapter by the insurer, the insurer’s agent, or an entity contracted to perform the insurer’s supervisory duties; or
(B) a general agency, independent agency, or the agent to take reasonably appropriate corrective action for any consumer harmed by the agent’s violation of this chapter; and
(2) impose appropriate sanctions as provided by Section 1115.102.