(a) The commissioner may delegate authority to exercise all or part of the commissioner’s functions, powers, and duties under this chapter, including the issuance of licenses and registration certificates, to the state fire marshal. The state fire marshal shall implement the rules adopted by the commissioner for the protection and preservation of life and property in controlling:
(1) the registration of an individual or an organization engaged in the business of planning, selling, installing, maintaining, or servicing fire protection sprinkler systems; and
(2) the requirements for the plan, sale, installation, maintenance, or servicing of fire protection sprinkler systems by:
(A) determining the criteria and qualifications for registration certificate and license holders;
(B) evaluating the qualifications of an applicant for a registration certificate to engage in the business of planning, selling, installing, maintaining, or servicing fire protection sprinkler systems;
(C) conducting examinations and evaluating the qualifications of a license applicant; and
(D) issuing registration certificates and licenses to qualified applicants.
(b) The commissioner shall establish a procedure for reporting and processing complaints relating to the business of planning, selling, installing, maintaining, or servicing fire protection sprinkler systems in this state.