(a) On receipt of a request from a party or on its own motion, the division may direct the parties to a disputed workers’ compensation claim to meet in a benefit review conference to attempt to reach agreement on disputed issues involved in the claim.
(b) The division shall require the party requesting the benefit review conference to provide documentation of efforts made to resolve the disputed issues before the request was submitted.

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Terms Used In Texas Labor Code 410.023


(c) The commissioner by rule shall:
(1) adopt guidelines regarding the type of information necessary to satisfy the requirements of Subsection (b); and
(2) establish a process through which the division evaluates the sufficiency of the documentation provided under Subsection (b).
(d) The division may deny a request for a benefit review conference if the party requesting the benefit review conference does not provide the documentation required under Subsection (b).