The board shall develop and implement a policy requiring the executive director and agency employees to research and propose appropriate technological solutions to improve the agency’s ability to perform its functions. The technological solutions must:
(1) ensure that the public is able to easily find information about the agency on the Internet;
(2) ensure that persons who want to use the agency’s services are able to:
(A) interact with the agency through the Internet; and
(B) access any service that can be provided effectively through the Internet; and
(3) be cost-effective and developed through the agency’s planning processes.