(a) The executive council by rule shall adopt procedures governing:
(1) informal disposition of a contested case under § 2001.056, Government Code; and
(2) an informal proceeding held in compliance with § 2001.054, Government Code.
(b) Rules adopted under this section must:
(1) provide the complainant and the license holder with an opportunity to be heard; and
(2) require the presence of a member of the executive council’s legal staff or an attorney employed by the attorney general to advise the executive council or the executive council’s employees.