(a) The board shall adopt a code of professional responsibility to regulate the conduct of a representative of the board authorized to inspect and survey a pharmacy.
(b) The code must contain:
(1) a procedure to be followed by a person authorized to represent the board:
(A) on entering a pharmacy;
(B) during inspection of the pharmacy; and
(C) during an exit conference; and
(2) standards of conduct that the person must follow in dealing with the staff and management of the pharmacy and the public.

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Terms Used In Texas Occupations Code 556.056

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • Person: includes corporation, organization, government or governmental subdivision or agency, business trust, estate, trust, partnership, association, and any other legal entity. See Texas Government Code 311.005

(c) The board shall establish a procedure for receiving and investigating a complaint of a code violation. The board shall investigate each complaint of a code violation. The board shall forward results of an investigation to the complainant.
(d) The board may adopt rules establishing sanctions for code violations.