(a) In this section:
(1) “Provider” means a public transportation provider that provides public transportation services designed for people with disabilities who are unable to use the provider’s bus or rail services.
(2) “Services” means public transportation services provided by a public transportation provider and designed for people with disabilities who are unable to use the provider’s bus or rail services.
(b) A provider shall determine if an individual who resides outside of the provider’s service area and who seeks to use the provider’s services while visiting the provider’s service area is eligible to use the services not later than two business days after the date the individual gives the provider the appropriate notice and submits any required documentation.

(c) To the extent practicable within available resources, a provider shall notify individuals who are certified by the provider as eligible to use the provider’s services that the individuals are entitled to use another provider’s service for not more than 21 days without an additional application.