(1) One or more employment counselors shall be employed at each employment center of an economic service area established under Section 35A-2-101.

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Terms Used In Utah Code 35A-2-202

  • Client: means an individual who the department has determined to be eligible for services or benefits under:
         (1)(a) Chapter 3, Employment Support Act; and
  • Department: means the Department of Workforce Services created in Section 35A-1-103. See Utah Code 35A-1-102
  • Employment center: is a location in an economic service area where the services provided by an economic service area under Section 35A-2-201 may be accessed by a client. See Utah Code 35A-1-102
  • Employment counselor: means an individual responsible for developing an employment plan and coordinating the services and benefits under this title in accordance with Chapter 2, Economic Service Areas. See Utah Code 35A-1-102
  • Employment plan: means a written agreement between the department and a client that describes:
         (7)(a) the relationship between the department and the client;
         (7)(b) the obligations of the department and the client; and
         (7)(c) the result if an obligation is not fulfilled by the department or the client. See Utah Code 35A-1-102
  • Stabilization: means addressing the basic living, family care, and social or psychological needs of the client so that the client may take advantage of training or employment opportunities provided under this title or through other agencies or institutions. See Utah Code 35A-1-102
(2) A client shall be assigned one employment counselor unless a client:

     (2)(a) needs only limited services under this title for which expedited procedures are appropriate; or
     (2)(b) receives diversion assistance under Section 35A-3-303.
(3) An employment counselor shall:

     (3)(a) develop an employment plan jointly with the client; and
     (3)(b) coordinate any services provided, brokered, or contracted for by the department to that client.
(4) The employment counselor assigned to a client may be selected because of the employment counselor’s experience or knowledge in the benefits or services available under the title that best meet the specific needs of the client and the employment counselor’s skills in working with groups of clients to develop plans leading to self-sufficiency.
(5)

     (5)(a) An employment counselor shall be:

          (5)(a)(i) trained in the requirements of and benefits or services provided through employment centers in at least one of the following:

               (5)(a)(i)(A) Chapter 3, Employment Support Act; and
               (5)(a)(i)(B) Chapter 5, Training and Workforce Improvement Act;
          (5)(a)(ii) capable of:

               (5)(a)(ii)(A) conducting an effective assessment;
               (5)(a)(ii)(B) negotiating an employment plan; and
               (5)(a)(ii)(C) providing the necessary encouragement and support to a client; and
          (5)(a)(iii) knowledgeable of:

               (5)(a)(iii)(A) department policies;
               (5)(a)(iii)(B) relevant law;
               (5)(a)(iii)(C) current labor market conditions;
               (5)(a)(iii)(D) education and training programs for adults; and
               (5)(a)(iii)(E) services and supports available in the community.
     (5)(b) At the discretion of the director of an economic service area, an employment counselor may receive special training in the requirements of or providing services under the statutes listed in Subsection (5)(a)(i).
(6)

     (6)(a) A client employment plan may include:

          (6)(a)(i) services and support necessary for stabilization;
          (6)(a)(ii) assessment and training; and
          (6)(a)(iii) placement.
     (6)(b) The client employment plan shall consider the job opportunities available to the client based on the job market.
     (6)(c) The client employment plan shall be outcome-focused.
(7) If a client seeks cash assistance under Chapter 3, Employment Support Act, the assignment of an employment counselor and the creation and implementation of an employment plan shall be consistent with Section 35A-3-304.