(a) The ombudsman shall provide for the training and certification of office staff, including volunteers and other representatives of the office. Training must include instruction in federal, state, and local laws and policies relating to long term care facilities in the state, and in investigative techniques. The ombudsman may require other appropriate training. The ombudsman may decertify a person under this section for good cause in accordance with regulations adopted by the authority.
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Terms Used In Alaska Statutes 44.25.320

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • person: includes a corporation, company, partnership, firm, association, organization, business trust, or society, as well as a natural person. See Alaska Statutes 01.10.060
  • state: means the State of Alaska unless applied to the different parts of the United States and in the latter case it includes the District of Columbia and the territories. See Alaska Statutes 01.10.060
(b) An employee, volunteer, or other representative of the office may not investigate a complaint under Alaska Stat. § 44.25.310 unless certified as having completed training under this section and approved by the ombudsman as qualified to investigate the complaint.
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