If video service provided by a certified competitive video service provider to a subscriber is interrupted for more than twenty-four continuous hours, such subscriber shall receive a credit or refund from the certified competitive video service provider in an amount that represents the proportionate share of such service not received in a billing period, provided such interruption is not caused by the subscriber.

Ask a business law question, get an answer ASAP!
Thousands of highly rated, verified business lawyers.
Click here to chat with a lawyer about your rights.

Terms Used In Connecticut General Statutes 16-331l

  • Certified competitive video service provider: means an entity providing video service pursuant to a certificate of video franchise authority issued by the authority in accordance with section 16-331e. See Connecticut General Statutes 16-1
  • Video service: means video programming services provided through wireline facilities, a portion of which are located in the public right-of-way, without regard to delivery technology, including Internet protocol technology. See Connecticut General Statutes 16-1