(A) As used in this section, “survey” has the same meaning as in section 5165.60 of the Revised Code.

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Terms Used In Ohio Code 3721.027

  • Complaint: A written statement by the plaintiff stating the wrongs allegedly committed by the defendant.
  • state: means the state of Ohio. See Ohio Code 1.59

(B) The department of health shall investigate within ten working days after referral, in accordance with procedures and criteria to be established by the department of health and the department of aging, any unresolved complaint that the office of the state long-term care ombudsman has investigated and found to be valid and refers to the department of health. This requirement does not supersede federal requirements for survey agency complaint investigations.