§ 56-484.19 Definitions.
§ 56-484.20 Charges for emergency calls.
§ 56-484.21 Instructions for emergency calling.
§ 56-484.22 Access to PSAPs from telephone stations on MLTS.
§ 56-484.23 Provision of emergency call information.
§ 56-484.24 Liability.
§ 56-484.25 Exemption for certain counties.

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Terms Used In Virginia Code > Title 56 > Chapter 15 > Article 8 - Emergency Calls on Multiline Telephone Systems.

  • ALI: means the automatic display at a PSAP of information defining the emergency call location, which information shall identify the floor name or number, room name or number, building name or number, cubicle name or number, and office name or number, as applicable, or imparts other information that is sufficiently specific to provide the emergency responders with the ability to locate the telephone station from which the emergency call was placed. See Virginia Code 56-484.19
  • Alternative method of providing call location information: means a method of maintaining and operating a multiline telephone system that ensures that:

    1. See Virginia Code 56-484.19

  • ANI: means the automatic display at a PSAP of a telephone number that a PSAP may use to call the telephone station from which the emergency call was placed. See Virginia Code 56-484.19
  • Calling party information: means information that is delivered by the MLTS provider to the PSAP that is used to provide the ANI and ALI function. See Virginia Code 56-484.19
  • Central office system: means a business telephone service offered by a provider of communications services that provides features similar to a private branch exchange by transmitting data over telecommunications equipment or cable lines. See Virginia Code 56-484.19
  • company: includes all corporations created by acts of the General Assembly of Virginia, or under the general incorporation laws of this Commonwealth, or doing business therein, and shall exclude all municipal corporations, other political subdivisions, and public institutions owned or controlled by the Commonwealth. See Virginia Code 56-1
  • Corporation: A legal entity owned by the holders of shares of stock that have been issued, and that can own, receive, and transfer property, and carry on business in its own name.
  • Damages: Money paid by defendants to successful plaintiffs in civil cases to compensate the plaintiffs for their injuries.
  • Emergency call: means a telephone call that enables the user to reach a PSAP by dialing the digits "9-1-1" and, if applicable, any additional digit or digits that must be dialed in order to permit the user to access the public switched telephone network. See Virginia Code 56-484.19
  • Emergency call location: means the location of the telephone station on an MLTS from which an emergency call is placed and to which a PSAP may dispatch emergency responders based upon ALI provided via the emergency call. See Virginia Code 56-484.19
  • Emergency responders: means fire services, law enforcement, emergency medical services, and other public services or agencies that may be dispatched by a PSAP in response to an emergency call. See Virginia Code 56-484.19
  • Facility: means real estate and improvements used principally for or as a (i) hotel as defined in § Virginia Code 56-484.19
  • Includes: means includes, but not limited to. See Virginia Code 1-218
  • MLTS: means a telephone system, including network-based or premises-based systems, whether owned or leased by a public or private entity, operated in the Commonwealth, that serves a facility, has more than one telephone station, and is comprised of common control units, telephones, and control hardware and software that share a common interface to the public switched telephone network, whether by a private branch exchange or central office system, without regard to whether the system utilizes VoIP technology. See Virginia Code 56-484.19
  • MLTS provider: means a person who operates a facility at which telephone service is provided, with or without compensation, through a multiline telephone system. See Virginia Code 56-484.19
  • MLTS service provider: means a person offering or operating third party services that combine communications services, private branch exchange or central office systems, and multiline telephone systems where such services are provided to an MLTS provider on a fee-for-service basis. See Virginia Code 56-484.19
  • Partnership: A voluntary contract between two or more persons to pool some or all of their assets into a business, with the agreement that there will be a proportional sharing of profits and losses.
  • Person: includes any individual, corporation, partnership, association, cooperative, limited liability company, trust, joint venture, government, political subdivision, or any other legal or commercial entity and any successor, representative, agent, agency, or instrumentality thereof. See Virginia Code 56-484.19
  • Private emergency answering point: means an answering point that is equipped and staffed during all hours that the facility is occupied to provide adequate means of responding to calls to the digits "9-1-1" from telephones on a multiline telephone system by reporting incidents to a PSAP in a manner that identifies the emergency response location from which the call to the answering point was placed. See Virginia Code 56-484.19
  • Process: includes subpoenas, the summons and complaint in a civil action, and process in statutory actions. See Virginia Code 1-237
  • PSAP: means a communications operation operated by or on behalf of a governmental entity that is equipped and staffed on a 24-hour basis to receive and process telephone calls for emergency assistance from an individual by dialing, in addition to any digits required to obtain an outside line, the digits "9-1-1. See Virginia Code 56-484.19
  • Public switched telephone network: means the worldwide, interconnected networks of equipment, lines, and controls assembled to establish circuit-switched voice communication paths between calling and called parties. See Virginia Code 56-484.19
  • real estate: includes lands, tenements and hereditaments, and all rights and appurtenances thereto and interests therein, other than a chattel interest. See Virginia Code 1-219
  • Retail establishment: means any establishment selling goods or services to the ultimate user or consumer of those goods or services, not for the purpose of resale, but for that user's or consumer's personal rather than business use. See Virginia Code 56-484.19
  • Telephone call: means the use of a telephone to initiate an ordinary voice transmission placed through the public switched telephone network. See Virginia Code 56-484.19
  • telephone station: includes any telephone on a multiline telephone system located in an administrative office, nursing station, lobby, waiting area, or other area accessible to the general public but does not include a telephone located in the room of a patient or resident. See Virginia Code 56-484.19
  • VoIP service: means any service that: (i) enables real-time, two-way voice communications that originate or terminate from the user's location using Internet protocol or any successor protocol and (ii) uses a broadband connection from the user's location. See Virginia Code 56-1