Ohio Code 128.241 – Business service user 9-1-1 requirements
Beginning not later than one year after the effective date of this section and except as provided in sections 128.242 and 128.243 of the Revised Code, a business service user that provides residential or business facilities, owns or controls a multiline telephone system or voice over internet protocol system in those facilities, and provides outbound dialing capacity from those facilities shall ensure both of the following:
Terms Used In Ohio Code 128.241
- Business service user: means a user of business service that provides telecommunications service, including 9-1-1 service, to end users through a publicly or privately owned or controlled telephone switch. See Ohio Code 128.01
- Internet: means the international computer network of both federal and nonfederal interoperable packet switched data networks, including the graphical subnetwork known as the world wide web. See Ohio Code 1.59
- Multiline telephone system: means a system to which both of the following apply:
(1) The system consists of common control units, telephone sets, control hardware and software, and adjunct systems, including network and premises-based systems. See Ohio Code 128.01
- Person: includes an individual, corporation, business trust, estate, trust, partnership, and association. See Ohio Code 1.59
- Public safety answering point: means an entity responsible for receiving requests for emergency services sent by dialing 9-1-1 within a specified territory and processing those requests for emergency services according to a specific operational policy that includes directly dispatching the appropriate emergency service provider, relaying a message to the appropriate emergency service provider, or transferring the request for emergency services to the appropriate emergency service provider. See Ohio Code 128.01
- Voice over internet protocol: means technologies for the delivery of voice communications and multimedia sessions over internet-protocol networks, including private networks or the internet. See Ohio Code 128.01
(A) In the case of a multiline telephone system that is capable of initiating a 9-1-1 call, the system is connected to the public switched telephone network in such a way that when an individual using the system dials 9-1-1, the call connects to the public safety answering point without requiring the user to dial any additional digit or code.
(B) The system is configured to provide notification of any 9-1-1 call made through the system to a centralized location on the same site as the system. The business service user is not required to have a person available at the location to receive a notification.
Last updated September 14, 2023 at 5:05 PM